privacy and cookies

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(hug)london Limited is based at 28 Brunswick Place, London N1 6DZ. We may process “personal data” and/or “special category data” as part of our contracted services. Security of data is very important to us and all feasible security measures are in place, including the use of cloud-based services. As far as we are aware, no data are transferred outside the European Economic Area.

Data are kept while they remain relevant to the reason for collection or if the time period is dictated by law. Destruction of any data is by secure means.

Data may be shared with third parties as part of the contracted services, for administration purposes and/or if we are required to do so by UK law. There are links with social media too. We cannot accept any liability for any processing by a third party outside our remit.

In accordance with legislation, we have conducted a cookie audit on the website. The website developers utilise these internet files with Google Analytics to monitor and improve the website. We are always striving to make the website easy to use.

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you. If you wish to request a copy of your data, please submit it in writing/email to the Company. Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.